Customer Service AI Tools

Cognigy provides enterprise AI agents for customer service, enabling automated support across voice and chat channels.

Crisp

Customer Service

Crisp is an AI-powered multichannel customer support platform offering live chat, shared inbox, and workflow automation.

Dixa

Customer Service

Dixa is an AI-powered customer service platform offering a unified workspace, automation, and omnichannel support for ecommerce brands.

Forethought

Customer Service

Forethought is an agentic AI platform that automates customer support across channels, using multi-agent systems to resolve issues, classify tickets, surface insights, and assist human agents.

Front

Customer Service

Front is an AI-powered customer operations platform that centralizes conversations, automates workflows, and connects teams across channels and tools.

Gladly

Customer Service

Gladly is an AI-powered customer service platform designed to deliver radically personal support across digital channels.

Gorgias

Customer Service

Gorgias is an AI-powered helpdesk platform for ecommerce brands, offering unified support across channels and deep Shopify integration.

Help Scout

Customer Service

Help Scout is a customer support platform offering a shared inbox, help center, and AI-powered tools for teams to manage conversations across channels like email, live chat, SMS, and social messaging.

Hiver

Customer Service

Hiver is an AI-native omnichannel customer service platform designed to help teams manage complex support across email, chat, Slack, voice, and more, with AI agents, collaboration, and automated workflows.

Intercom Support

Customer Service

Intercom is a customer service platform that unifies human and AI agents, offering an AI-powered helpdesk, omnichannel inbox, and advanced automation tools.

Kayako

Customer Service

Kayako is an AI-powered help desk platform that unifies customer context, automates ticket resolution, and integrates with popular business tools.

Kustomer

Customer Service

Kustomer is an AI-powered customer service platform and CRM that unifies customer data, conversations, and automation for high-volume support.

LiveAgent

Customer Service

LiveAgent is an AI-powered help desk platform that unifies live chat, ticketing, and call center features for streamlined customer support.

LiveChat

Customer Service

LiveChat is AI-powered live chat software designed to help businesses provide real-time customer support and boost sales.

Olark

Customer Service

Olark provides an AI-powered chat agent for websites, answering questions, qualifying leads, and enabling live human handoff.

OpsGenie

Customer Service

Opsgenie provides an incident management and alerting API, but Atlassian has announced end of support and will discontinue new sales.

PagerDuty

Customer Service

PagerDuty is an AI-powered platform for incident management and automation, helping teams detect, respond to, and resolve critical incidents efficiently.

Re:amaze

Customer Service

Re:amaze is an AI-powered customer service and helpdesk platform that unifies support channels for eCommerce and online businesses, offering live chat, chatbots, and automation tools.